Terms and Conditions
Terms and Conditions – Crypto Recovery Authority
These Terms and Conditions govern your access to our website and your use of our digital asset investigation, tracing, and recovery support services. By using our website or submitting a case, you agree to these terms.
1. Acceptance of Terms
By accessing this website or engaging our services, you acknowledge and agree to be bound by these Terms and Conditions. Our services relate to digital asset investigations, tracing, and recovery support. You should review these terms carefully before submitting any case information or requesting assistance.
2. Scope of Services
We provide services relating to cryptocurrency and digital asset investigations, transaction tracing, evidentiary review, recovery support, and related case assessment. All services are offered subject to internal review, case suitability, and our professional determination of whether the matter falls within our service scope.
3. Case Review and Acceptance
Each matter is subject to an initial evaluation by our team. The purpose of this review is to assess the available information, determine case viability, and identify whether further investigative or recovery-related work may be appropriate. Acceptance of a case does not constitute a promise, warranty, or guarantee that funds, assets, or access will be recovered.
4. Fees, Pricing, and Payment Terms
Service fees are determined based on the nature, complexity, urgency, and evidentiary requirements of the matter. A tailored quotation or fee structure will be provided following preliminary review. Unless otherwise agreed in writing, payment must be made in accordance with the approved billing arrangement before substantive service delivery or full recovery procedures begin.
5. Client Obligations
Clients are responsible for providing complete, accurate, and truthful information, along with all relevant documents, communications, transaction records, and supporting materials needed for case review. Any omission, misrepresentation, or false statement may delay the matter, affect the quality of the investigation, or result in refusal, suspension, or termination of services.
6. Confidentiality and Data Handling
We treat client information with a high degree of care and confidentiality. Information, documents, and materials submitted to us are handled using secure internal processes and are only disclosed where reasonably necessary for service delivery, compliance, legal proceedings, or communication with appropriate authorities or third parties involved in the matter.
7. Service Limitations and No Guarantee of Outcome
Our work is carried out using professional methods, industry-standard tools, and investigative procedures appropriate to the matter. However, digital asset recovery and fraud investigation are subject to significant practical and legal limitations. Recovery outcomes may be affected by factors including blockchain architecture, asset movement, unavailable counterparties, lack of third-party cooperation, jurisdictional issues, inaccessible wallets, or missing credentials. For these reasons, no specific outcome can be guaranteed.
8. Legal and Regulatory Compliance
Our services are conducted in accordance with applicable legal and regulatory requirements as relevant to our operations. Clients remain responsible for understanding and complying with the laws, reporting requirements, and regulatory obligations applicable in their own jurisdiction. Where appropriate, we may assist with documentation or coordination relating to legal representatives, exchanges, compliance teams, regulators, or law enforcement bodies.
9. Intellectual Property Rights
All website content, reports, methodologies, frameworks, investigative workflows, branding, and related materials developed, used, or made available by us remain our exclusive intellectual property unless otherwise stated in writing. Such materials may not be copied, reproduced, republished, distributed, modified, or commercially used without our prior written permission.
10. Limitation of Liability
To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive loss or damage, including loss of profit, business opportunity, data, or reputation. Our total aggregate liability arising from any service engagement shall not exceed the amount actually paid by the client to us for the specific services giving rise to the claim.
11. Changes to These Terms
We reserve the right to revise, update, or amend these Terms and Conditions at any time. Any updated version will be published on our website and will take effect from the date of posting unless otherwise stated. Continued use of our website or services after such updates constitutes acceptance of the revised terms.
12. Governing Law and Dispute Resolution
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in the jurisdiction in which our company operates. Any dispute, claim, or controversy arising out of or in connection with these terms or our services shall be subject to the authority of the competent courts or legal bodies of that jurisdiction, unless otherwise required by applicable law.
13. Contact Information
For any questions regarding these Terms and Conditions, or for any request relating to our services, you may contact us through the official contact channels provided on our website.
Last Updated: March 23, 2026